Bookings, guest portals, payment tracking, itineraries, and your full operations team — managed in a single professional platform built for how you actually work.
Booking confirmations buried in chat threads. Guest details forwarded across groups. Nothing in one place, everything requiring a search.
Guests calling for documents already sent. Manual resending, version confusion, and unprofessional follow-ups eating your team's time.
Payment status tracked across bank statements, notebooks, and chat threads. No clear view of who has paid and what's still outstanding.
Convert an inquiry into a confirmed booking in minutes. Assign a safari package, set dates, add the lead guest, and generate a booking reference automatically.
One click sends your guest a private portal link. They see their itinerary, travel documents, payment schedule, and your bank details — all in one professional view.
Guests notify you of wire transfers via the portal. Your team verifies receipt and confirms — the booking balance updates instantly. No chasing, no confusion.
Assign tasks to staff, track progress, manage guides, and keep your whole operation moving — all from the same dashboard your sales team uses for bookings.
One platform covering what used to require five different tools — or five different chat groups.
Full lifecycle from draft to completed. Booking references, departure dates, guest counts, package assignments, and a complete audit log on every booking.
Complete guest records with booking history and preferences. Each guest gets a private portal showing their itinerary, documents, and payment status — no app required.
Build packages with per-person pricing, inclusions, and day-by-day itineraries. Attach a package to a booking in seconds and customise pricing per guest.
Record deposits and balances. Guests report wire transfers via their portal. Your team confirms in one click — the booking updates automatically.
Add consultants, operations staff, and guides with defined access levels. Each person sees exactly what they need — nothing more, nothing less.
Create and assign tasks per booking or across the company. Set deadlines, track completion — no more chasing staff by WhatsApp.
Track bookings, revenue, and payment status across all active trips. See which packages perform best and where your guests are coming from.
Guests receive portal links and payment reminders automatically. Your team is notified of wire transfers, messages, and booking changes in real time.
We've been working with the UtaliiOS team to bring our booking and guest operations onto the platform and the experience has been excellent from day one. The structure — from inquiry through to confirmed booking — is exactly what a modern safari operation needs. We're excited about where this is going.
No payment gateway. No intermediary. Your guests wire funds directly to you — UtaliiOS tracks, confirms, and keeps the records.
Your bank details appear in every guest's private portal alongside their booking reference and payment schedule. When they transfer, they notify you through the portal — your team gets an instant alert.
One click to verify. The booking balance updates, the guest is notified, and the audit log records who confirmed, when, and for what amount.
Every cent goes directly from guest to your bank. UtaliiOS never touches or holds your revenue.
Your bank details, booking reference, and payment schedule are visible to the guest 24/7 — no resending, no phone calls.
When funds arrive, click Verify. The booking updates instantly, the guest is informed, everything is recorded.
Every deposit, balance, and wire transfer recorded with dates, sender details, and confirmation status.
From company owners to field operations — UtaliiOS was designed with every role in mind.
See your entire business at a glance — active bookings, revenue, team performance, and outstanding payments. Make decisions from one clean dashboard.
Handle inquiries, create bookings, send guest portals, and request payments — all without switching between WhatsApp, email, and spreadsheets.
Assign guides, create pre-departure tasks, track logistics, and make sure every booking is operationally ready well before departure day.
Metriq is a software development company based in Arusha, Tanzania. We build tools that solve real industry problems — not generic SaaS repackaged for Africa. UtaliiOS was shaped by years of hands-on experience working alongside tour operators in East Africa. But the platform itself is fully multi-tenant: any tour operator, anywhere in the world, can run their business on it.
UtaliiOS was shaped by years of working inside East African safari operations — booking cycles, mixed-currency payments, coordination across sales, operations, and guests. That operational depth is built into the product. And because the platform runs multi-tenant, it works equally well for operators in Southern Africa, Asia, or anywhere else in the world.
Every safari company on the platform operates in complete isolation. Your bookings, your guests, your payment records — visible only to your team, always. No data is ever shared between operators.
We earn a flat subscription fee. Your guests' money flows directly from their account to yours — we never touch, pool, or deduct from your revenue. No transaction fees, ever.
Whether you handle 20 bookings a year or 2,000, UtaliiOS scales without changing how you work. No seat penalties, no usage tiers that punish growth, no extra costs as you add staff.
Book a 30-minute walkthrough and we'll show you how UtaliiOS works with your kind of safari business.